Refund policy

Last updated: November 3, 2026. AgentDAST is operated by PeachJam LLC (შპს ფიჩჯემ), registered in Georgia, identification number 405876119. Contact: legal@agentdast.com.

Registered address: 14a Fatmani Street, Flat 7, Digomi village, Saburtalo district, Tbilisi, Georgia.

One purchase, no renewal

Assessment packs are one-time purchases. There is no recurring charge to cancel. Credits become available after the payment provider confirms payment and do not expire.

Request a refund

Contact legal@agentdast.com with your account email, receipt or transaction ID, and the reason for your request. Do not send a full card number. Report duplicate charges, unauthorized charges and service delivery problems promptly.

Paddle purchases

For purchases processed by Paddle, Paddle is the authorized reseller and its refund policy governs eligibility and processing. Submit requests through the support link on your receipt or Paddle Buyer Support. Discretionary refund requests should be made within 14 calendar days; this does not guarantee approval.

Flitt purchases

For purchases processed through Flitt, PeachJam LLC handles your refund request. Contact us within 14 calendar days for review of unused credits. We investigate billing errors and material service problems even when that period has passed. Approved refunds return to the original payment method where possible; your bank may take additional time to show the funds.

After a refund

Refunded credits are removed proportionally. A balance can become negative if the credits have already been used. Your included free monthly allowance remains available. Failed assessments return their reserved credit automatically and do not require a payment refund.

Nothing in this policy limits mandatory consumer, withdrawal or warranty rights. The policy in effect when you purchase applies to that transaction.